IT Support Service

IT Support Service

What We Offer

As a responsible IT service provider, FSI committed to deliver Experienced and well qualified resource for all of the IT functions required by a business.

Key Takeaways

What does FSI’s IT Support in Dubai cover?

FSI offers comprehensive IT support that keeps business systems reliable and secure. Services include 24/7 technical assistance, both remote and on-site support, infrastructure maintenance (servers, networks, desktops), system upgrades, OS / security patching, and proactive backup and data security.

Do you provide onsite IT support across Dubai?

Yes. We offer both onsite and remote IT support throughout Dubai. Our expert engineers can visit your office to resolve technical issues, install hardware, or perform network maintenance as needed.

How quickly can you respond to an IT issue?

Our Dubai-based support team provides quick response times — often resolving urgent issues remotely within minutes. For critical onsite problems, our engineers can reach your location within hours.

Can you support cloud and remote working setups?

Absolutely. We help businesses set up secure cloud environments, remote access systems, and VPN connections — so your employees can work efficiently from anywhere while keeping company data safe.

How can I get started with FSI Information Technology’s IT support?

Getting started is simple. Contact us by phone on +971 42257153 or email [email protected], and our team will assess your IT setup and recommend the best support plan for your business.

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IT Support Service Dubai

We deal with a wide range of customers, each having their own set of requirements and financial constraints. For each customer, we create an IT plan and budget to assist them so that they obtain the greatest value and carefully pick their services and products.For your business users, we provide 24/7 technical and IT assistance to handle all technical requests and IT queries. We also maintain your IT infrastructure and enable onsite & remote support through our IT Support helpdesk in Dubai.To increase speed and accuracy, our professional IT support specialists handle server installation, setups, upgrades, and other infrastructure management services with out IT Support Dubai UAE.

IT Support Service in Dubai

FSI’s IT support Dubai UAE is proven to deliver cost effective, reliable and secure working atmosphere for our clients. The award-winning IT support team in Dubai makes our clients to make completely satisfied with our expert service. Friendly IT support, timely and effective strategic advice is the key of our success.

Our IT support service, solutions and knowledge provide full confidence to our clients from an IT point of view, allowing their business to focus on core activities.

IT Support Service in Dubai

What makes FSI best IT support Dubai UAE?

Guaranteed 15 minutes response time

  • Highly qualified engineers based in Dubai are always available to solve your issues.
  • Round the clock support availability. Even on Holidays.
  • Remote and onsite IT support in Dubai available at your service.

Proactive Data backup and IT Security

  • Our engineers periodically check & ensure your data and network is secure at all times.
  • Our team ensure you are always compliance with all required IT standards.
  • We update all security patches and necessary OS updates to make sure that the systems are threat free.

Why choose FSI IT support Dubai UAE?

  • Your staff strength is 10-250+ people in your company.
  • You’re looking for 24x7X365 IT support at a fixed monthly payment terms.
  • If you are looking for a company who provide unlimited IT support in Dubai.
  • If you don’t want to sign up an annual agreement and pay advance for one year.
  • You want a quick IT support, within just minutes.
  • You’re looking for a Dubai based IT outsourcing company.

In the present environment, IT support Dubai UAE are not simply about sustaining software and servers during any technological difficulties. To go a step ahead, we adopt a modernized strategy by utilizing cutting-edge technology enabling our clients to keep themselves ahead of their rivals. FSI specializes in IT Support Dubai UAE, believes in assisting businesses in adopting next-generation technologies and solving difficulties that arise as a result of digital changes.

When it comes to any security crisis or critical software upgrade, time is of the essence. We think that a delayed answer is the same as no response at all, thus we strive to provide fast services. As your IT partner, we provide solutions to assist you obtain a competitive edge in technology that is critical to the success of your organization with our IT Support Dubai UAE.

Frequently Asked Questions

What exactly does FSI’s IT Support service in Dubai cover?

Our comprehensive IT support is designed to keep your business systems secure and running reliably 24/7. This includes everything from continuous remote and on-site technical assistance to full infrastructure maintenance (servers, networks, and desktops). We also manage essential tasks like system upgrades, OS and security patching, and ensuring you have proactive data backup and robust security measures in place.

Can you help with setting up a new office or relocating an existing one?

Yes, a full-service provider manages all IT aspects of a move or new setup, including structured cabling, network design, server room configuration, and device setup to ensure a seamless transition with minimal downtime.

Do you provide support for cloud platforms like Microsoft 365 or Google Workspace?

Yes, these are core services. Support includes initial setup, user management, license management, migration, and troubleshooting for your email, file sharing, and collaboration tools.

What type of companies does FSI typically support?

We cater to Small and Medium-sized Enterprises (SMEs) with staff numbers ranging from 10 to over 250 people. We act as a full IT outsourcing partner for businesses looking for local, dedicated support.

How do I get the process started to sign up for your IT support services?

Getting started is simple. Contact us by phone on +971 42257153 or email [email protected]. Our team will assess your current IT environment and recommend the perfect support plan to meet your business needs.

Do you only offer remote support, or can an engineer visit my office?

We offer a fully flexible support model. We primarily resolve issues quickly through 24/7 remote support, but we also provide on-site support throughout Dubai. Our expert engineers will visit your office for hardware installations, network maintenance, or issues that cannot be solved remotely, ensuring end-to-end coverage.